Consumers have high expectations for municipal heat planning—especially regarding security of supply and affordability. The presentation emphasises that most heat plans are strategic and high-level. Full cost comparisons between heat pumps and district heating reveal wide price ranges. Criticism from consumers includes a lack of transparency, price setting issues, and limited competition. The call is for greater fairness, clear regulation, and social balance.
This panel was supported by VdZ – Wirtschaftsvereinigung Gebäude und Energie e.V.
Speaker:
Tom Jannek
Team Energy and Buildings, Verbraucherzentrale Bundesverband e.V. (Federation of German Consumer Organisations (vzbv))
